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RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS (if applicable)
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at info@buddhascup.com
EXCHANGES (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@buddhascup.com and send your item to:
Buddha's Sanctuary LLC, 78-1377 Bishop Rd, Holualoa HI 96725, United States.
SHIPPING
To return your product, you should mail your product to:
Buddha's Sanctuary LLC, 78-1377 Bishop Rd, Holualoa HI 96725, United States
Order Fulfillment and Delivery Timeline:
We use USPS Ground Advantage as our default shipping option, which typically takes 5–6 business days for delivery. However, because orders ship from Hawaii, mainland U.S. deliveries may currently take 10 or more business days depending on weather, location, and carrier conditions. Please note that delivery timelines are estimates only and are not guaranteed once the package leaves our facility and is in the carrier’s possession. If you need your order sooner, we recommend selecting an expedited shipping option at checkout.
